B-2-5 / B-3-2

Under limited supervision this position oversees all/majority of (area) operations. May have full accountability for operation. Responsible for work carried out by others and manages the overall quality of the department's work product. Monitors the progress and efficiency of workflow and responds to changes in client/student needs as necessary. Implements and directs programs to facilitate higher productivity and increased accuracy within departments operations. Provides high-level advice and information. May be responsible for performance management of others.

Knowledge, Skills, Experience

Associate's degree required. Bachelor's strongly preferred. Bachelor's may be required for highly specialized/significant function. Three-Five years related work experience.