Management

Management

Certificates offered in General Business, Small Business, Human Resources, Marketing and International Business

Campuses offering Program:
North Harris, Kingwood, Tomball, Montgomery, Cy-Fair

Definition of Occupation:

Many jobs opportunities exist in the business world at the middle-management or first line supervisors or those requiring management skills, attitudes and knowledge. A broad foundation in general management helps one to manage a team or business in the retail, wholesale or commercial world.

Human Resources (H.R.) professionals deal with compensation, recruiting, hiring, firing, outplacement, benefits (health care, retirement plans etc.) and personnel policies. Some human resources positions will focus on one area, while others called “generalists” work with all aspects of H.R.

Small Business: An entrepreneur is someone who organizes a business undertaking, and is comfortable assuming risk in the beginning for long term gain. Entrepreneurs believe in themselves and their ideas, enjoy the thrill of new ventures, and aren’t generally interested in other people.

International Business: International businesses conduct business in two or more countries. People who work in this field may travel extensively or may work locally exclusively. Many people looking to work in International Business know more than one language, although for some companies this is not required.

Marketing: This field in the area of business involves the study of consumer needs and desires for products and services, their willingness and ability to pay for these needs/desires and the geographical vicinity in which these consumers reside. In addition, it is a study of the various strategies used to attract and motivate people to buy or subscribe to a product or service along with exposure to the numerous methods of distribution. Specializations in this area include sales, advertising, sales promotion, retail, brand management and marketing research.

Description of typical work activities/transferable skills:

Management:

Interview, hire, supervise, train, evaluate and/or schedule workers in the business.
Conduct studies of problems concerning organization, communication, information flow, inventory control and cost control.
Analyze data and prepare reports.
A small business owner would be responsible for all financial, marketing and personnel activity.

Human Resources:

Handling paperwork for benefits and new hires.
Answering questions about benefits and personnel policies.
Reviewing resumes and interviewing applicants.
Making sure employees are paid the correct amount and on time.
Dealing with employee complaints and resolving employee conflicts.

Small Business:

A small business owner would be responsible for all financial, marketing and personnel activity.
Interview, hire, supervise, train, evaluate and/or schedule workers in the business.
Conduct studies of problems concerning organization, communication, information flow, inventory control and cost control.
Analyze data, and prepare reports.

International Business:

Customs Brokers and Freight Forwarders insure that all documentation of shipments into and out of the US meet the requirement of the US and other countries.
They expedite international shipments.

Marketing:

Plan and administer budgets
Sell products and services
Manage and direct people and plan work tasks
Hire, supervise, and negotiate staff policies and disputes
Handle Customer Relations

Levels of Education:

Certificate:
General Business Certificate, Human Resources Certificate, Marketing Certificate, International Business Certificate and Small Business Certificate.

Associate:
Associate of Applied Science Degree in Management

Students who pursue the Associate of Applied Science degree in Management will choose a specialization in one of the following: General Business, Human Resources, Marketing, International Business, or Small Business.

PLEASE NOTE: Transferability of degree or certificate to other institutions will vary depending on the institution and the department. Speak to a counselor or advisor for options.

Special Admissions/Prerequisite Courses:

The certificates and AAS degree do not have special admissions criteria. Students must follow the prerequisites listed in the catalog to take specific classes.

Method of Delivery:

LSC-Online and Traditional
Fast - Track

Some typical job titles for Management majors:

Certificates:

Management titles: Operations Manager, Property Manager, Facilities Planner, Financial Aid Director, Food/Beverage Manager
Human Resources titles: Benefits Representative, Human Resources Assistant, Office Manager, Payroll Clerk
Small Business titles: Small Business Owner, Entrepreneur
International Business titles: Customs Inspector, Freight Forwarder, Operations Agent
Marketing titles: Sales Representative, Marketing Assistant

Associate Degree:

Management titles: Financial Manager, Business Manager, Marketing Manager, Appraiser
Marketing titles: Advertising Account Executive, Advertising Manager, Assistant Buyer/Buyer, Circulation Manager, Director of Marketing, Market Research Analyst

Types of Companies that typically hire graduates:

Management positions can be obtained in any labor sector and any industry. Some industries may be experiencing more job openings than others at various times.
Human Resources: Any business organization within any sector of the labor market that is large enough to support a Human Resources/ Personnel Department.
Small Business: The Small Business Development Center (SBDC at http://www.northhoustonbusiness.com/06900.html) may help develop a business plan or make contacts within a specific industry. Most entrepreneurs do best in an industry with which the individual has some familiarity.
International Business: Customs Brokers, Freight Forwarders, Operations Agents
Marketing: The industries which employ the largest number of market research analysts are management, scientific, and technical consulting firms, insurance carriers, computer systems design and related firms, software publishers, securities and commodities brokers, and advertising and related firms.

Workplace Skills:

To be in management one must like coordinating people and/or activities, instruct, train and meet with groups of people. One also needs to be able to identify the nature of problems, gather essential information and generate aproaches to solve the problem. Time management, management of personnel and materials is important.

In Human Resources one must have good communication, listening skills and diagnosis skills for referral to other resources. Planning and scheduling skills would be necessary for empoyee event planning.

Individuals interested in Marketing must be mature and motivated, work well under stress, and have good communication skills. They should be able to listen and work well with people. They should also have good organizational and analytical skills.

Individuals interested in Small Business would need people management skills as well as general financial administration skills for running a businesss.

Individuals interested in International Business shoul have good people skills, the ability to work with others from different cultures and countries, speak a second language, time management and attention to detail is important..

The following information is provided for individuals seeking career counseling. The MBTI provides information regarding an individual’s personality preferences and the Holland code provides information regarding an individual’s interest. If you are interested in learning more about how your interests and personality fit in with this and other career options, please see a career counselor at any of the Lone Star College System campuses.

Myers-Briggs Type (MBTI):

Management: INFP, ENTJ, ENTP, ESTJ, ISTJ, ESFJ, ESTP, ENFJ
Human Resources: INFJ, INTJ, ENTP, ENFJ, ENTJ
Small Business: ENFP, ENTP, ESFJ, ESTP
Marketing: ENTP, ESFJ, ESFP, ISFP, ENFP, ENFJ

Holland Interest Code:

Management: ESC, ESR, ESA, ECS
Human Resources: ESR
Small Business: ESC,EIR
Marketing: ESC

Working Condition Requirements:

In most cases, management jobs are sedentary in nature. Speech clarity is the most significant. Physical ability as needed for the job.

Small Business: Individuals must be comfortable assuming risk. They must be creative, assertive and highly motivated. Individuals should also believe in themselves. Physical requirements will be dependant on the type of business one is working in.

International Business work in a fast-paced environment and with others from different cultures and countries. The ability to speak a second language is important. Many jobs are located near airports and Port of Houston.

Marketing: Market and survey researchers generally have structured work schedules. Some often work alone, writing reports, preparing statistical charts, and using computers, but they also may be an integral part of a research team. Market researchers who conduct personal interviews will have frequent contact with the public. Most work under pressure of deadlines and tight schedules, which may require overtime. Their routine may be interrupted by special requests for data, as well as by the need to attend meetings or conferences. Travel may be necessary.

Industry Certification/Licenses:

Voluntary certificates are available in various industries. Check the internet for each industry, research the State of Texas to determine if licenses within your industry are required.

Human Resouces: Voluntary certifications are available from several organizations, such as the Educational Institute of the AHMA. For additional information, you may visit the following Web sites.
www.hrci.org
members.aol.com/ODInst
www.ei-ahma.org/ei1/index.htm
www.shrm.org

Earnings:

Earnings can vary depending on the industry and the area.
The median income for first-line supervisors/ managers in the state of Texas is $37,700 annually (2002).

Human Resources: Median annual hourly wage of administrative workers that are payroll clerks is $12.90 an hour in 2002 according America's Career InfoNet (www.acinet.org) published by the Federal Government.

Small Business: Obviously, compensation varies widely. In the beginning, entrepreneurs usually either take out loans or get some other sort of financial backing for the start up costs. Depending on their business, it may be months or even years before they make a profit.

International Business: This occupation field would pay similar to jobs in general business management .

Marketing: earnings vary widely with geographic location, education level, and experience. However, beginning income with a 2 year degree in this area will range from $18,500 to $25,000.

Source: American Career InfoNet (www. acinet.org)

PLEASE NOTE: Earnings and salaries will vary with industry, region and experience of employee.

Employment Outlook:

Management: Projected 2002-12 employment change: About as fast as average

Human Resources: Overall employment of human resources, training, and labor relations managers and specialists is expected to grow faster than the average for all occupations through 2012. Often it is a competitive field because many people are interested in working in H.R.

Marketing: Employment of market and survey researchers is expected to grow faster than the average for all occupations through 2012. Many job openings are likely to result from the need to replace experienced workers who transfer to other occupations or who retire or leave the labor force for other reasons.

Demand for market research analysts should be strong because of an increasingly competitive economy. Marketing research provides organizations valuable feedback from purchasers, allowing companies to evaluate consumer satisfaction and more effectively plan for the future. As companies seek to expand their market and as consumers become better informed, the need for marketing professionals will increase. As globalization of the marketplace continues, market researchers will also be increasingly utilized to analyze foreign markets and competition for goods and services.

Small Business: There will always be a need for entrepreneurs, because there will always be new business ideas.

International Business: As our world becomes smaller due to technology, more and more businesses will be lexpanding into foreign markets. Therefore, jobs working in international business should grow.

Source: BLS 2003-04