Building Superior Performance
- Good performance should be recognized.
- Treat employees the way you should like to be treated.
- Employees must be trained to do the job properly.
- Specific performance expectations must be clearly communicated.
- Employees need regular, short-term feedback in order to calibrate their performance.
- Pay attention when a problem needs to be corrected.
- A problem needs a solution – not someone to blame for it.
- Pay attention when someone has corrected a problem.
- If a problem exists, make sure you’re not contributing to its cause.